Royal Turf Club takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We are committed to handling your customer information with high standards of information security.

Please review this Privacy Policy carefully before you open an Account. There are circumstances in which some of your information will be shared with third parties, under certain restrictions and in accordance with this Privacy Policy. Royal Turf Club collects information from you, other visitors of our website and other customers at several different points on the website. By creating an Account or continuing to use our website, you expressly consent to this Privacy Policy and the Terms and Conditions of Use, including, without limitation, your consent to the use and possible disclosure of your personally identifiable information in the manner described in this Privacy Policy. If you object to your information being transferred internationally or used in this way, or if you object to any portion of this Privacy Policy, you should not register or otherwise use this website.

When you open an Account, we will ask for your name, address, date of birth, email address, and other government-issued information, such as your drivers license number or tax identification number. This information will be compared with government-provided lists of suspected terrorists.

INFORMATION WE COLLECT:

I. Required Information
To open a Royal Turf Club Account, you must provide your name, address, phone number, email address, date of birth and credit or debit card information.  You will also be asked to create a security question and answer.  This information is necessary to process transactions; issue a new password if you forget or lose your password; protect you against credit card fraud or other financial fraud; to contact you (if necessary) as we administer your Account, and to send you information relating to Royal Turf Club services or promotional offers.

II. Verification
In order to protect our customers against potential fraud, we verify with third parties the information you provide. In the course of such verification, we send or receive personally identifiable information about you from such services. In particular, we will use information verification and fraud screening services to verify that your card information and address matches the information that you supplied to Royal Turf Club and that the information is accurate.

If we cannot verify the information that you provide, or where the amount of a single transaction (or the aggregate amount in the case of a series of transactions) exceeds $3,000 US in any thirty (30) day rolling period, including but not limited to, deposits and withdrawals, you may be asked to send additional information to us by facsimile, scan or by mail, such as a copy of your driver's license, passport, other governmental identification, and/or a recent bank statement, to help verify your information.

III. Transactions
Each time you place a wager on the Royal Turf Club website, or make any withdrawals, deposits or other financial transactions, the details of such wagers and transactions are collected and retained by us. This information may be disclosed to third parties, such as government officials and agencies, as required by law.
 
IV. Correspondence
If you send us correspondence, including e-mails and faxes, we retain such information in the records of your Account. We will also retain customer service correspondence and other correspondence we may send to you. We retain these records in order to measure and improve our customer service, and to investigate potential fraud and violations of our Terms and Conditions of Use. We may, over time, delete these records if permitted by law.
 
V. Internet Log Information and Cookies
Royal Turf Club uses log files, as is typical with most standard website servers. These include IP addresses, the Internet Service Provider (ISP) you use, the type of browser you use, referring exit pages, platform type, number of clicks, and/or date and time stamp.

In addition, Royal Turf Club uses “session cookies” which are sent to your computer when you log onto our website and enter your user name and password. A “cookie” is a small piece of data that we send to your computer to allow us to recognize you as a Royal Turf Club user when you return to our website using the same computer and browser.

USE AND DISCLOSURE OF INFORMATION:

I. Internal Uses
Royal Turf Club uses the information we collect about you in order to provide our services and process your transactions

-Provide customer service

-Improve our products and services

-Ensure that you are at least eighteen years of age, or of sufficient legal age to     gamble in your applicable jurisdiction, whichever is higher

 -Resolve any technical problems

 -Communicate with you concerning the services offered on our website or of any of our affiliates or business partners

  -Create or share aggregated statistical or demographic data with our affiliates, business partners or for public relations (this aggregated information is not tied to personally identifiable information)

  -Ensure compliance with our Terms and Conditions of Use

  -Comply with any applicable laws and regulations, including but not limited to, anti-money laundering laws which, among other things, may oblige Royal Turf Club to obtain and verify evidence of your identity

  -Protect and defend Royal Turf Club, its subsidiaries and affiliates, and any of its officers, directors, employees, attorneys, agents, contractors and partners, in connection with any legal action, claim or dispute, and, prevent imminent physical harm.

In the event that Royal Turf Club in the future merges or is acquired by another company, its successor company would have access to the information maintained by Royal Turf Club, including customer account information, in order to continue to provide services, but would continue to be bound by this Privacy Policy.

II. Investigations and Court Orders
Royal Turf Club will disclose information that we in good faith believe is appropriate to cooperate in investigations of fraud or other illegal activity, or to conduct investigations of violations of our Terms and Conditions of Use. We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.

III. Third Party Websites
Our website may contain links to other third party websites. These sites are governed by their own privacy practices and we are not responsible for such privacy practices. This Privacy Policy applies solely to the use and disclosure of personally identifiable information collected by Royal Turf Club and not any third party site. 

 
MISCELLANEOUS:
 
I. Informational Communications
We may communicate with our customers on a regular basis via e-mail and/or mail to provide requested services, resolve any complaints and for general customer service and by other means where applicable, such as to investigate any suspicious transactions. You may receive occasional service announcements and administrative messages, such as advance notice of any maintenance that might affect our website. 

II. Customer Profile
Royal Turf Club stores information that we collect through cookies, log files and graphic files to create a profile of our customers. We also purchase third party marketing data and add it to our existing customer database so we can provide pertinent offers of interest to our customers. We use this information to enhance or overlay your profile. This aggregate marketing data is therefore tied to your personally identifiable information. A “profile” is stored information on individual customers that details their preferences and is tied to your personally identifiable information. Your profile may be shared with our affiliates and business partners.
 
III. Limits of Security Measures
By opening an Account and using our website, you acknowledge that you understand that “perfect security” does not exist on the Internet and that Royal Turf Club cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. You agree that you do not expect that your personally identifiable information or private communications will always remain private.

IV. Security Information
The security of your Royal Turf Club Account also relies upon your protection of your user name, password and/or PIN, or other security code. You agree to never share this information with anyone. In the event that you are concerned that your security information is no longer secure and confidential, you should immediately notify us by sending an e-mail by clicking here.

V. Reviewing and Changing Your Personal Information
Following registration, you can review the personal information you provided to us and edit this information at any time on your “Account Information” page. You hereby agree to keep your Account information up to date at all times.

VI. Termination of Your Account
You can terminate your Account by sending an e-mail by clicking here. Your Account will be deactivated as soon as is reasonably possible and in accordance with applicable law and regulations.

VII. Changes to Privacy Policy
This Privacy Policy may be periodically updated to reflect changes in laws, regulations, and policies. We reserve the right to change, modify or amend this Privacy Policy at any time. You should periodically check this Privacy Policy so you can always be aware of what information is collected, how it is used, and under what circumstances, if any, Royal Turf Club discloses it.
 
VIII. Contact Information
We welcome your comments regarding this Privacy Policy. If you believe we have not adhered to this Policy or if you have any other questions regarding this Policy, please contact Royal Turf Club by clicking here.

This Privacy Policy is incorporated into and subject to the Terms and Conditions of Use. Any terms used but not defined herein shall have the same meaning as those contained in the Terms and Conditions of Use.

Growth Financial (2 Princess Avenue, Blackhill, Consett, Durham, DH8 0LG)